Replacement Parts
Did We make a mistake? If you recently received an item and it is incomplete or damaged, please reach out to customerservice@thebabypenguin.com with your order number (if available) with a photo and we will be happy to make things right with our Happiness Guarantee!
Do you have a well–loved item you purchased from thebabypenguin.com with a lost or broken part? We are happy to help you with replacement parts or pieces!
Not all parts may be replaceable, in stock, or available, but we will do our best to try to make your toy or game whole again! The cost is $3 including shipping and handling.
Please email the following information to customerservice@thebabypenguin.com with the subject line “replacement part”:
Name of Product (required)
Brand of Product (Required)
Product Number/SKU (optional)
Description of part(s) (required)
Photo of Toy/Game (required)
Origin of Purchase (i.e. thebabypenguin.com, Amazon, Retail store, gift etc)
Your Name (required)
Shipping Address (required)
Phone Number (optional)
Please allow 1 week for the replacement part to ship.
Top 17 Sustainable Toy Companies in 2025 | Eco-Friendly Toys for Kids
Top 20 Fire Truck Toys, Stations, and Playsets | Complete Guide
Top Ride-On Toys for Fun and Learning
Top Educational Toys for Kids Aged 8 and Up
Top Trains and Train Sets for Kids
Eco-Friendly Toys to Celebrate Earth Day Sustainably
Wooden Toys Market Poised to Reach $35 Billion by 2031
Global Fabric Toys Market Surges with Major Brands
Top Educational Toys for Kids Aged 5 to 8
Sustainable Wooden Toys Made in Molovata Noua
Adorable Baby Penguin Collections for Every Occasion
Wooden Toys Market Growth Led by Europe Through 2030
PlanToys Celebrated for Award-Winning Eco-Friendly Toys
Lego Launches Eco-Friendly Tires Made From Recycled Materials
Top 10 Eco-Friendly Dog Toys for 2025
